Shipping policy
Processing Times
All pre-made products are processed and shipped within 1-3 business days after your order is placed.
Pre-Orders:
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Processing Time: For pre-order items, please note that these items are made to order and will take approximately 3-4 weeks to ship out.
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Shipping: Once your pre-order is ready, we will ship it to you using the selected shipping method. You will receive a tracking number once your order has been dispatched.
Shipping Times
Once your order has been processed, standard shipping typically takes:
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Domestic (within UNITED STATES): 3–7 business days
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International: 7–21 business days, depending on location and customs clearance
Please note that shipping times are estimates and may vary due to carrier delays, weather conditions, or other factors beyond our control.
Shipping Rates
Shipping rates are calculated at checkout based on your location and selected delivery method. Free shipping may be offered on orders over a certain amount—please check our homepage or banner for current offers.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information. Please allow 24–48 hours for the tracking link to update.
Delays or Issues
If your order is delayed or lost in transit, please contact us at [solitarydesires@gmail.com] so we can assist you. We are not responsible for delays caused by the shipping carrier, but we will do our best to help resolve the issue.
Incorrect Shipping Information
Please ensure all shipping details are accurate before finalizing your order. We are not responsible for packages lost or delayed due to incorrect or incomplete addresses provided at checkout.